1. What is Afterpay? 
  • Installments by Afterpay is a service that allows you to make purchases now and pay for them in four equal payments made every 2 weeks without any interest.
2. How do I use Afterpay?
  • Simply shop online and add items to your shopping bag and checkout as normal. At checkout choose Installments by Afterpay as your payment method. First time customers will need to register with Afterpay and provide payment details as usual, returning customers simply log in to make their purchase. It’s that easy!

 Please note that all items in your shopping bag must be eligible for Installments by Afterpay. A minimum purchase amount may apply and you must meet additional eligibility requirements to qualify.

3. Where can I use Afterpay?
4. How does the payment schedule work? 
  •  All customers are required to make their first payment at the time of purchase, with the remaining three payments deducted automatically every two weeks from your chosen payment method. If you choose to make additional payments before your scheduled pay dates, you may do so through your Afterpay account.

You can log in to your Afterpay account to view your payment schedule and make a payment before the due date if you choose to do so.

5. What if I can't pay an Afterpay installment? 
  • If funds are not available or you otherwise do not make your payment when it is due, late fees may apply. Click HERE for complete terms.
6. When will my items be delivered if I use Afterpay? 
  • Afterpay orders are delivered as per our standard shipping timeframe after you complete your order online.

Visit our shipping page for more information by clicking HERE.

7. Is there a limit to how much I can spend on a single transaction? 
  • No, there is currently no transaction value limits to purchases made on using Afterpay.
8. How do I return or exchange an item purchased using Afterpay? 
  • Please check that your return or exchange meets our Return policy here. Afterpay will be notified of your return and will process the appropriate refunds. Please do not return your purchase to Afterpay.

If you believe there is fault or concern with your Afterpay purchase payment, please contact Afterpay customer support at

9. Where can I find out more about Afterpay? 
  • If you would like to know more about Afterpay, visit the Afterpay website for a comprehensive list of FAQs, terms as well as Afterpay’s Privacy Policy which can be found at WWW.AFTERPAY.COM/PRIVACY-POLICY

If you have any questions about your Afterpay account, please contact Afterpay directly via web form at HELP.AFTERPAY.COM/HC/EN-US